Usability Testing of ChatGPT Website as a Medium for Task Collaboration Using the System Usability Scale Method (SUS)

This study aims to determine the level of usability of the ChatGPT website for students at Telkom University Bandung as a means of collaborating on student assignments. ChatGPT is an Artificial Intelligence application that uses a chatbot to have human-like conversations. ChatGPT is widely used by students to help with their academic assignments, such as scientific papers, explaining the answer to a question, and even the programming language of an application. With the various uses of ChatGPT, many students at Telkom University Bandung use ChatGPT to help do their assignments. To conduct this research, the method used is System Usability Scale. This method is done by distributing questionnaires to Telkom University Bandung students totaling 102 respondents who have used ChatGPT. Consists of 15 questions for analysis. The SUS score results got 71.17, these results got the predicate “GOOD” in the Adjective Ratings assessment and “Acceptable” in the Acceptable Range. The SUS score results indicate that the ChatGPT usability level is good and can be well received by students. The analyzed questionnaire received an average answer of 3.65 which indicates that ChatGPT functions well and provides appropriate answers to student tasks. This explains that the ChatGPT website can be used well by Telkom University students in its use to assist with student assignments. This research data can be used as empirical data to develop student assignment collaboration.