Intelligent System to Maximize Customer Experience in Restaurants

With technological improvements in the restaurant industry, competition is fierce, and a restaurant's success depends on providing excellent and luxury customer satisfaction. The food industry has had to continuously advance with technology in order to adequately satisfy the wants of people leading increasingly luxurious lives. While some restaurants still rely on manpower, the majority are eager to advance with technology in order to improve the standard of their offerings and enhance their customers' experiences. In order to optimize customer satisfaction and experience, this research project intends to investigate the potential of intelligence in the restaurant business. This research has explored intelligent systems such as digital self-service menus for ordering food, augmented reality (AR) visualization systems for customers, the observation of chefs in the kitchen, and the usage of robots to serve meals. This research paper analyzes the advantages of automating restaurant operations and how to do so to enhance customer satisfaction. Overall, this study has the potential to transform the restaurant industry and increase customer satisfaction.