Research on the Design of Intelligent Enrollment System for Open Universities

The Open University of China covers People’s Republic of China’s urban and rural areas, with its headquarters in Beijing and 45 provincial branches in each province, and more than 3500 learning centers were set up in different cities, counties and districts across the country. The Open University of China enrolls millions of students every year, students often ask questions about their majors, courses, and learning methods, and hope to receive responses from the university. The enrollment staff of each learning center not only need to answer relevant consultation questions during the student registration period, but also need to review the student registration application to confirm whether it meets the registration qualifications, usually requiring a significant investment of manpower costs. The large number of enrollment groups conflicts with the prescribed enrollment process and requirements, as well as limited staff and working hours. There is an urgent need to improve work efficiency and service quality through new technologies and applications. By building an intelligent enrollment system and developing applications such as intelligent question answering and intelligent push to traditional enrollment systems, students can achieve online self-service registration, personalized professional selection, intelligent review of student qualifications, and automatic circulation, while improving efficiency and standardizing the process to improve enrollment quality.