E-Procurement and Sustainability Practices in COVID-19: Practitioners Perspective

The purpose of this study is to identify the importance and value of sustainable e-procurement adoption and practice in COVID-19. An in-depth semi-structured interview with seven practitioners was conducted to understand the impacts and changes of firm's procurement operations during the days of pandemic. It also stated that adoption and practices of e-procurement is vital to the companies to enhance their business competitiveness and sustainability. The study confirmed that e-procurement has its unique features and benefits which can fulfill the requirements of the four most common factors of operational efficiency, cost effectiveness, employee acknowledgements and market environment changes. More government guidance and support (particularly SMEs) are needed to motivate the e-procurement with achieving green value in the corporations.