Enhancing Transparency and Sustainability in Urban Freight: A Decision-Making Support Tool for City Logistics

In the last decades many city logistic projects attempt to tackle the unyielding problems caused by urban freight transport. Due to the rise of urbanization and the rising volume of parcel shipments, a steady increase of emissions, especially in inner cities were inevitable. Although many projects offered reasonable and viable solutions, very few have survived the post-government funding stage due to the limited engagement and interest from the general public and other stakeholders, which could have enhanced the projects' profitability and feasibility. This paper wants to introduce a method to create an analysis tool that encompasses all the needs and goals of all stakeholders related to city logistic projects to facilitate cooperation and consensus by providing transparency and scenarios to achieve the best outcome for everyone. In summary, the aim of this paper is to present a tool capable of achieving consensus among all stakeholders involved in a city logistics project and identifying the best scenario to be profitable.