Natural language processing for the automation of operations in an online bookstore

The use of Natural Language Processing Algorithms (NLP) for automation purposes in various applications is frequently encountered recently. Some research managed to identify the dominant emotion from a text using neural networks (ANN), Random Forest (RF) and Support Vectors Machines (SVM) while other studies classified documents with the aim of mechanizing the extraction process of information.This paper presents a study on different Natural Language Processing Algorithms (NLP) used for automation of a virtual bookstore. The objective was the application of artificial intelligence algorithms to streamline the necessary processes of an online bookstore or library, taking into consideration the short descriptions and summaries of the books. The aim is to improve the results obtained by supervised algorithms using various techniques such as aggregating unsupervised classifications. In order to boost their understanding of natural language, GPT is used to enhance the dataset by adding additional context. Finally, some of the methods utilized in improving accuracy can be used to create a personalized recommendation system that suits each reader’s needs.