Emotional Kansei Words for Digital and Pervasive Product Design

The explosive growth of pervasive and diverse digital products demands the importance of addressing emotional design within the sphere of product development. As a result, there has been a significant focus from both industry and academia on studying consumer perspectives related to a wide range of pervasive and digital products, adopting a variety of methods, tools, and resources to delve into user emotional experiences. However, a comprehensive study focusing on users' emotions, incorporating a precisely defined semantic or lexicon tailored for this type of user interface (UI) product design remains elusive. Therefore, this study aims to synthesize and validate a comprehensive array of emotional keywords applicable for pervasive and digital products through an extensive literature search and a rigorous validation procedure involving language experts. The result is a meticulously refined set of 175 keywords that will serve as a valuable point of reference for all endeavors associated with evaluating and configuring the emotional structure of pervasive and digital product UI experiences. The study's findings have the potential to provide valuable guidance to industry practitioners and academic researchers, contributing to the improvement of UI design landscape and the development of new systems by enhancing their insight into users' emotional experiences through the utilization of pertinent emotional keywords in a wide range of digital and pervasive UI product designs.