Generational Product Design for Convergent Demand Based on KANO Modeling

Intergenerational caregiving has become a prevalent childcare model worldwide. This research adopts a generational perspective to study the design of intergenerational products and proposes an integrated demand-based product design method based on the KANO model. Scenario analysis is employed for user research, and user demand attribute analysis is conducted using the Affinity Diagram and KANO model. Intergenerational user demands with similar attributes are refined through interactive design to address product design decision-making challenges under complex intergenerational user requirements. Finally, design practice and evaluation are conducted.