The Application of Structuration Theory in Software Testing within the Organisation

Software testing is the most essential part of software development life cycle. It involves the execution of a software component to evaluate one or more properties of interest. Software testing also helps to identify errors (defects), gaps or missing requirements in conflicting with the actual requirements. It can be either conducted manually or through the use of automated tools. The testing of software assures and provides confidence to business about the readiness of software. If it is bypassed or not conducted properly, the software may not function as expected in production. Therefore, poor quality software may not serve its purpose and it may hinder the business to continue. As result, the organization may lose its customers, potential customers as well as loss in profits. The image of the organization may also be tainted. The interpretivist approach was applied in this study. Semi-structured technique was used for data collection from the qualitative approach perspective. The duality of structure from Structuration theory was employed as lens to guide analysis of the data. Based on the findings, challenges encountered during software testing were identified.