Methodology for Measuring and Improving Inter-Organizational Interoperability

Interoperability is a constantly evolving field, particularly with the development of connected and intelligent devices. Numerous methods have been developed to assess interoperability, based on maturity models. However, with the evolution of technology, the development of the Internet, connectivity is no longer a real problem, and isolated systems are becoming increasingly rare. Improving interoperability is therefore no longer oriented towards interconnection, but rather towards optimizing business processes. Activities generated by interoperability are a priori considered to be of no value compared with business activities and contribute to putting data into the right format for transmission or use. This study proposes a methodology for assessing interoperability based on data exchanged between systems. The use of the proposed Data Circuit based on generation and integration processes makes it possible to identify points of improvement of the business process to have data produced in a format that requires the least processing before its use, especially in the context of the execution of a process instance.