Quality Analysis of Decision Support System Determine Best Campus in Bangka Belitung Province Using Webqual 4.0

The purpose of further study of prospective students is often a separate problem for these prospective students. There are several aspects that affect it, starting from quality of the campus, tuition fees, campus accreditation, the facilities, and the performance. To solve these problems, a web-based decision support system was built that can be used by prospective students to assist decision making. Furthermore, this study aims to analyze the quality of the website. Quality analysis is carried out so that the website built can provide user satisfaction in its use. The analytical method used is Webqual 4.0 which consists of three instruments, namely Usability, Information, and Interaction. There were 31 sample data which were processed using SPSS 26 through validity testing, reliability testing, descriptive analysis and linear regression tests. The results of the test is the instrument used were proved to have a significant role in user satisfaction using the website.