A study of Knowledge Exchange in Handover for the Urban Air Mobility

The aim of this paper is to explore the potential challenges associated with contextualizing handover instructions between different stakeholders in the context of a remotely piloted aircraft. The difficulty of synthesizing pilots’ exchanges has already been highlighted. In this study, the operational framework focuses on both the construction of representations and narrative discourse to synthesize the situation. To conduct this study, subjects participated in an experiment in which they were asked to place themselves in a handover situation as an incoming and as an outgoing party. This study has made it possible to identify different strategies for constructing the representation of the situation and for transmitting instructions to contextualize an operation. Using an information gathering analysis method, it is possible to assess not only the relevant elements of the context, but also the narrative progression of these elements in the discourse. This is part of the development of an automated assistant that mediates the sequence and, more generally, the contextualization between two human operators or between a human operator and an artificial agent. Those primary results are the first step towards appropriate standardized protocols and checklists, the implementation of technological solutions such as automation and digital communication systems to improve situational awareness and communication skills. The aim is to identify and apply generic strategies that can be used as a framework for the automated development of effective handover protocols in future UAMs, piloted or remoted-piloted aircraft and other flight operations, contributing to safer and more efficient flight operations.