Human Security Robot Interaction and Anthropomorphism: An Examination of Pepper, RAMSEE, and Knightscope Robots

The rapid growth in the use of security robots makes it critical to better understand their interactions with humans. The impacts of anthropomorphism and interaction scenarios were examined via a 3 x 2 between-subjects experiment. Sixty participants were randomly assigned to interact with one of three security robots (Knightscope, RAMSEE, or Pepper) in either an indoor hallway or an outdoor parking lot scenario in a virtual reality cave. There were significant differences only between Pepper and Knightscope with Pepper rated higher in anthropomorphism, ability, integrity, and desire to use than Knightscope but the interaction scenario has no effect.