Enhancing Communication Among Remote Cybersecurity Analysts With Visual Traces

This article addresses the communication challenges in collaborative cybersecurity analysis amid the rise of remote work during the postpandemic era. We introduce a novel approach that leverages visual traces of analysts’ analytical processes to enhance information transmission and processing in collaborative cybersecurity analysis. Furthermore, we demonstrate the advantages of visual traces in supporting communication in a case study. Our approach offers valuable insights for organizations struggling to attain effective communication in remote teams during collaborative problem-solving tasks in the postpandemic era.