Empath.ai: a Context-Aware Chatbot for Emotional Detection and Support

The increasing prevalence of mental health disorders highlights the urgent need for innovative technologies that can provide support and improve individuals’ emotional well-being. Intelligent Virtual Friends (IVFs) have emerged as a promising solution to offer personalized and effective therapeutic experiences. This study introduces Empath.ai, an emotionally intelligent multimodal chatbot therapist powered by machine learning. Empath.ai aims to recognize and respond to users’ emotions, providing a unique and tailored experience by combining cognitive-behavioural therapy techniques with empathetic communication. This integration of facial, text, and voice emotion recognition empowers the chatbot to deliver a holistic and tailored approach to emotional support, ensuring that users receive the assistance they need in a comprehensive and empathetic manner and serves as a valuable resource for those seeking accessible alternatives to traditional therapy methods.