An Exploratory Study on Virtual Reality and in-Person Effects on Loneliness

Most studies investigated the effectiveness of virtual reality (VR) for healthcare and educational purposes, but little is known on the effectiveness of VR in social interaction. Our aim was to examine whether VR would be similar to in-person interaction in reducing loneliness. A total of 73 participants participated in this study. They were randomly assigned to in-person or VR condition and interacted for 15 minutes about a tourist landmark. Participants completed a set of questions that measured belonging - acceptance and exclusion, positive and negative affect, wellbeing, trust, and mood before and after the interaction. Results showed that in both conditions, loneliness was significantly lower, with higher wellbeing, higher positive and lower negative affect, feeling happier and had more fun post task. Trust was higher in the VR condition post task but not for in-person. Our regression analyses showed that having higher wellbeing was a significant predictor in reducing loneliness for in-person condition and that being older and higher belonging - acceptance were significant predictors on feeling lonelier for the VR condition. In sum, our results demonstrated some success in reducing loneliness in VR but may not be sufficient to develop lasting friendship.