Factors Affecting E-government Adoption at the Micro Level of Government in Developing Countries: A Systematic Literature Review

Adopting e-government at the micro-government level or in rural areas is still a challenge, especially for developing countries. Various studies were conducted to determine the factors that influence the adoption. However, most of the papers pay more attention to revealing the factors that influence the implementation of e-government in the context of macro governance. At the same time, several studies exploring the factors of e-government adoption in rural areas are still being carried out separately according to the context of a particular country. This study synthesizes related studies using the Systematic Literature Review (SLR) with the Kitchenham method. The results of the synthesis reveal several factors of e-government adoption at the micro-government or village government level: social influence, faciliting condition, ICT skill/capability, financial, leadership, trust, self-efficacy, compatibility, ease of use, usefulness, awareness, image, trialability, and government support. This study also contributes by presenting research opportunities for adopting e-government in rural areas, especially in developing countries.