Impact of ERP Adoption and Utilisation on Supply Chain Performance in Pharma Industry

In modern era technology is growing very fast, Enterprise Resource Planning (ERP) is subpart of technology and organizations are facing stiff competition in the market. Implementation of ERP has become one of the major problems as to which software is best fit for firms where there is a variety of software available in the market. Much research has been done but it is hard to conclude which software is the best for all in the software world. So, this research has aimed out that for the improvement of supply chain how ERP adoption, vendor selection can play vital role by utilization of technology and make fruitful results. Furthermore, statistical tools have been used to predict results like Factor analysis and Mediation test. This study is quantitative in nature and based on a survey (Questionnaire), the data is collected from software consultants and specialists. Results have shown that ERP adoption has a significant impact on supply chain performance. There was just one direct impact that proved insignificant, that is vendor selection's impact because in mostly software consultant companies work on just one software like Oracle, SAP etc. That is why they don't consider vendor selection as an important factor for supply chain performance.