Work in Progress: The Effectiveness of Knowledge Management System on Companies Performance

In the current challenging environment with the highly speed development that the companies’ world faced, finding and keeping up with the auxiliary tools and systems has become a requirement and a necessity to deal with the complexity and uncertainty changes. One of the efficient ways to reach the previous goal is to implement knowledge management system (KMS). KMS is a systematic way that stores and retrieves knowledge to improve the process of understanding and collaboration [1]. The major purpose of this research is to examine the effectiveness of the knowledge management system on performance and a case study of Petroleum Development Oman (PDO) company is selected. This research will adopt mixed methodology consisting of quantitative and qualitative approaches through conducting questionnaire and interviews primarily. In addition to evaluate literature review as additional source. After that, the collected data will be analyzed with the appropriate data analysis technique.