Building a Better Future Workforce: Digital Dexterity and Psychological Empowerment

As the business landscape progresses, the advancement of information systems is becoming increasingly valuable in shaping the future workforce. The rising demand for skilled employees who can navigate and manage technological tools and stay engaged in the workplace requires businesses to make significant efforts to advance their workforce's digital competencies and cognitive satisfaction. To understand this phenomenon better, considering the future workforce, specifically final-year students, could provide more valuable insights, as previous studies have been unable to capture this illustration fully. This research intends to understand willingness to engage behaviour of the future workforce through digital dexterity (i.e., personal-innovativeness, and computers self-efficacy) and psychological empowerment. A hypothesis-based framework delineated with seven paths, and data were collected through a questionnaire survey. To analyze the collected data from 147 respondents, a multivariate data analysis technique "PLS-SEM" was practiced. The study finding illustrated that personal innovativeness played a major role in impacting willingness to engage behavior followed by computer self-efficacy. These findings are novel and significant, providing new insights into the complex relationship between model variables among final-year students. The implications of this study would be particularly valuable for businesses looking to understand better and engage with the future workforce.