The Development of a Maturity Model for Business Model Innovation in Social Enterprises

Social Enterprises (SEs) aim to create social value without complete dependence on the government by pursuing economic goals that guide the implementation of commercial activities, which is crucial to fund their missions. These revenuegenerating activities have a long-term purpose and are a fundamental part of the essence of their business model. Hybridity tensions arise when the pursuit of commercial and social value creation compete for the enterprise’s limited resources and causes misalignment in the missions. The fields of sustainable business models, hybrid organising, and business model innovation investigate how organisations use and alter their business architecture to include sustainability in their value creation. Thus, a process model is needed to reinvent the existing business model structure, and adjust and reconfigure the SE’s activities to increase the ability to be sustainable and scalable