A Survey on Optimization Methods in Business Information Systems

Information systems serve as the basis for modern businesses. Companies and other organizations utilize information systems to manage daily operations, enhance customer service, expand market share, and promote profitability. Optimization problems include determining the best way to complete a task, subject to any constraints or restrictions on the actions that may be taken to accomplish the task. Optimization can help businesses take better decisions. This paper provides an overview of the use of several optimization methods and algorithms in various types of information systems. The systems considered are expert systems, decision support systems, and e-commerce. Finally, the findings about each system are summarized.