MaaS for Developing Countries: Local Engineers’ Assessment of its Feasibility

Mobility as a Service (MaaS) is a novel transport service delivery concept that aims to integrate multimodal transport services offered via digital platforms. The concept’s greatest promise is the creation of more sustainable transportation systems, where access and efficiency are prioritized. The concept may be used to accelerate development and overcome long-standing transport inequities but to date, very few studies have explored its applicability or viability to transport service delivery in the developing world. This study sought to fill this gap by examining the opportunities and challenges that exist for paratransit-based MaaS systems through engagements with transport engineers in Ghana. Using a questionnaire as an instrument, and mode and S.D as consensus criteria, the opinions of experts were collected and analyzed. From the results, it is clear that the viability of MaaS is unquestioned, however serious challenges to its implementation remain. Policy implications of these findings are discussed in this paper.