Risk Management in Development of Croatian Maritime Cargo Single Window System

The aim of this paper is to research and describe the effectiveness of the risk management approach used during implementation of the Croatian national maritime Single Window system related to cargo, or Port Community System, initially in the port of Rijeka. The primary stakeholders and their internal systems, as well as formal development requirements, are defined. Project risk is identified within the project management framework’s criteria, and the project’s execution and important milestones, including risk occurrences during project execution, are recognized and discussed. Finally, modifications to the approach are suggested, as well as future study opportunities.