Using the Engagement by Design to Reflect on Recruiting and Selecting IT Professionals

In information technology (IT), there is an increasing demand for professionals. However, recruiters need help hiring qualified professionals due to intense competition and a lack of information about the ones seeking employment. This work uses the Engagement by Design to reflect on a solution for hiring IT professionals focusing on crowdsourcing using engagement concepts. This study aims to identify the opportunities and challenges of using Engagement by Design to create an innovative solution for hiring an IT professional. The study made it possible to identify some items that can improve user engagement in a program aimed at recruiting and retaining IT talent.