Advanced Airport Virtual Queueing Utilizing Smart City's Infrastructure

The concept presented in this paper targets the issue of extensive passenger flows to the airport, which could strongly influence the overall on-time performance of various entities involved. The basic idea of the proposal is to better interconnect the airports' and Air Traffic Management infrastructure with the existing city's urban infrastructure. The goal of the concept is to utilize further available capacities, usable for absorbing certain passengers' flows, and that way enabling their better distribution, which is in line with the main industry stakeholders' interests. Virtual queueing represents the proposed principle, which opens the possibilities for improved guidance of the passengers from their point of origin to the airport (departure). According to the current operational situation, the passengers' guidance will target the most suitable journey options, which involve various points of interest within the city that passengers could visit and spend some time there. This creates additional capacity and places the passengers into the so-called virtual queues. The main beneficiaries of the proposed approach are passengers, with better planning and additional journey offers, airports, with better queueing management and on-time performance, and Air Navigation Service Providers, with reduced delays caused by passenger factors.