Collection and Analysis of Narratives for a Values Charter of the Italian Society for Hospital Pharmacy

In recent years, the field of Narrative Pharmacy was introduced, which particularly addresses the pharmacist not only to guide a relationship of listening to and caring for the patient but also to strengthen and motivate toward the profession, improve relationships with colleagues, enhance the ability to teamwork, and understand emotions. In this paper, we report the analysis behind the construction of the Value Chart from the personal narratives of members of the Italian Society of Hospital Pharmacy. Each member’s subjective professional experiences and their own view of themselves within society were collected through a semi-structured interview. Personal thinking, including experiences, feelings, opinions, desires, and regrets was classified by objective methods, from which main concepts were extracted for the Value Chart. The feedback to the survey, including activities during the Covid-19 pandemic management, is classified according to the analytical methods of Kleinman, Frank, Bury and Launer-Robinson. Regarding sentiment analysis, the emotional and subjective context of the text provides an ideal baseline to validate the result. The analysis was implemented using neural networks trained on dictionaries and natural language (i.e., Tweets). The originality of the work lies in the fact that generally value charters are built on a Society’s values. In contrast, in this case, individual contributions were gathered to complement the ethical values on which the society is founded.