Gamification for Smart and Collaborative Last Mile Networks Knowledge Transfer

This paper presents a simulation game for smart and collaborative last mile networks knowledge transfer. Last mile supply networks are facing a multitude of challenges, including economic pressure, demographic change, and environmental demands. While the integration of smart technologies and collaborative approaches is discussed in the literature and tested in case studies, academic findings are sometimes difficult to access for and transfer to students or professionals. The aim of this paper is to enable the gamification of knowledge transfer regarding last mile sustainability through the promotion of collaborative and smart approaches. The proposed simulation game is based on a system dynamics model and contributes to a better understanding of last mile network complexity as well as the underlying interdependencies.