Towards QoE Management for Post-Pandemic Online Learning : Invited Paper

During the Covid-19 pandemic, most schools had to adopt online learning, which is a special kind of e-learning that provides a virtual classroom via a live session for both teachers and learners. However, studies on education in the Covid-19 pandemic shows that there should be more efforts from researchers as well as governments to effectively support learners. In this paper, we focus on the problem of Quality of Experience in online learning. We discuss the enabling technologies of online learning. Also, we make an extensive review of QoE in video streaming, the key enabling technology of online leaning. Finally, the key challenges and potential solutions of QoE management for future online learning will be discussed.