Online Courier Management System with Text Blast and QR Code Technology

Commonly people move from one place to another for some significant reasons. The usual demand is the service that can support the delivery of packages, goods, and documents from the sender's location to a particular destination. Courier services support these processes and enable speedy and efficient delivery. However, transactions monitoring, hiding customers' information, and notification about the status of packages like arrival date and time to the destination branch are practical situations that need to improve the service. This study aims to develop a courier service management system to manage and monitor the package; employ a QR Code technology to secure customers' information, and design a system that integrates a text blast technology for customers' notification about updates to their package. The courier management system with QR Code and Text blast technology can potentially improve the existing transaction processing of the courier firms in Romblon, Philippines. The unit testing results indicate that all the designed modules are 100% working as expected. Using the Technology Acceptance Model or TAM construct can successfully perform software evaluation to gather the level of adaptation among the respondents that gained a grand mean score of 4.24, which is interpreted as Very High.