Robotic Process Automation in Smart System Platform: A Review

Robotic Process Automation (RPA) is routine rule-based process automation to reduce costs and increase efficiency. In recent years, RPA becomes an interesting thing for researchers. This paper presents a literature study on RPA the focuses on discussing the definition, tools, benefits, business area domains, and various problems that arise in RPA research. In the end, the research challenges in the RPA field were discussed.