Chaladohn: Website for Avoiding of Online Shopping Scams in Thailand

This paper presents the website called Chaladohn (cha-lad-ohn). This website was designed and developed to aid Thai victims from online scammers; a collaborative project by the Faculty of Engineering, Rajamangala University of Technology Phra Nakhon and the Investigation Division, Metropolitan Police Division 8. The major key features provided by this website are checking and alerting users about scammers from names, surnames, telephone numbers, bank accounts, and/or e-wallet accounts. Therefore, online shoppers can avoid scams if the checked results show evidence. Furthermore, users can add new lists of scammers into the database of the system when they identify themselves and provide reliable evidence. After the research and development, the website went through beta testing and received an average voting score of 4.24±0.95 out of 5 from 122 subjects, which is considered excellent. Furthermore, in real practice, police officers utilized the information from the system for arresting scammers associated with several cases within a few weeks after launching Chaladohn.