The Method of Adaptive Control of the Process of Human-Machine Interaction to Ensure the Reliability and Efficiency of Automated Control Systems

The necessity of new approaches to the search for ergonomic reserves of increasing the efficiency of dialogue automated systems focused on adapting the dialogue to the characteristics of human operators has been substantiated. The problems of designing adaptive interfaces are characterized. The expediency of including a model of the “functional network” type with the dialogue control system, which allows modeling alternative options for organizing a dialogue, is shown. The nomenclature of dialogue management procedures has been substantiated, which ensures the required reliability and compliance with ergonomic norms and requirements. The proposed models are convenient for embedding into control systems for dialogue interaction and provide reliability, flexibility and convenience of automated systems for various purposes.