Leveraging Experience Telemetry: Architecture and Data Models

Network Telemetry is the process of collecting operational measurements and other related data from the network infrastructure using industry-developed standards. These data are consumed by various management applications to provide analytics and insights for network operators. In this paper, we provide a use case and motivation behind the need for a standards-based method to collect non-operational telemetry data such as business related metrics from the infrastructure, in order to improve the end-user experience. We present an architecture and data models for the new telemetry framework known as Experience Telemetry. Finally, we supply qualitative methods for analyzing the merits of the standard data model.