Intelligent Mart System Using NLP For Smart Cities

Shops and malls offer a wide variety of products. Products like clothes, beverages, books, and food can be considered products of domestic use. The purpose of supermarkets is to make shopping convenient for customers and to save their time, but sometimes the customer is dissatisfied while standing in line for the cash register and sometimes the customer is upset while weighing everything before they are billed. Shopping malls in large cities are packed with crowds during the weekends. Multiple sales and discounts further complicate the situation. Many items are purchased today and subsequently placed in the shopping basket. Billing process takes a lot of time for this process to be completed. The intelligent trolley is intended for a world where everyone has access to information and technology. By using IoT, the trolleys can be paired with main counters and package counters. Using the system, customers can easily locate the products by following the right path. The trolley is equipped with Liquid Crystal Display (LCD) screen and barcode scanner so users can scan the data on products. After the barcode is scanned, a display on the LCD screen accurately displays the product name and cost, and the counter updates accordingly. In addition to this feature, the customer will also be able to delete unwanted products and the check-out counter will be updated. With the swiping machine that is attached to the trolley, customers can pay using the Unified Payment Option (UPI) that is displayed on the monitor. By implementing the proposed system, the time a customer spends in line for billing is reduced. This system allows the customer to pay for their bill easily and to collect their items without delay in the Exit Pack. In addition, the system facilitates cash payments at separate counters without any delay for the customer. IBM cloud, an open platform for data manipulators, is used to retrieve, store and manipulate customer data through the cloud database. Using natural language processing (NLP), language conversion is possible.