QoS Enhancement of Hospital e-Healthcare Management using IoT

Hospital e-healthcare management is one of the important and challenging application domains of Internet of Things (IoT). During the pandemic period of Covid-19, government advices the people through media, only come to the hospital if any urgency and to take the opportunities of e-service from the hospital to control the infection. Internet plays an important role during this crucial period. The important problems are the network problem and effective way to handle e-healthcare service. Efficient management of e-healthcare possible by using IoT based 5G mobile technology. The latest technology improves the quality of e-healthcare service and efficient management of the application. Healthcare management depends on patient's satisfaction, service quality and customer experience etc. In this paper we proposed a model on Patient Relationship Management (PRM) which improves the quality of e-healthcare facilities by using the new technologies like RFID, IoT and 5G. Comparisons are shown between 3G/4G ICT based system and 5G ICT-RFID-IoT enabled system. The PRM parameters cost, accuracy and satisfaction are taken into consideration and how these parameters significantly perform better in healthcare sector with the advent of newer technologies in is main the focus of the paper.