Modem control centres for distribution networks

In general electrical utilities are facing a challenge to reduce life-cycle cost and improve flexibility in operation and services. To achieve this goal there is the need for computer system integration, spanning different types of data and services dispersed by various business processes. The aim of this presentation is to outline the overall experience of the Portuguese National Electrical Utility, EDP-Electricidade de Portugal with a joint DA project with EFACEC Sistemas de Electronica, focusing on the benefits gained from the point of view of the users, the available data and its implementation program.