Online Student Supervision: A Reflective Study on Lessons and Challenges

This Research to Practice Full Paper presents a reflective study showing the online teaching and advisory practices during Covid-19. Due to the COVID-19 pandemic, distance learning and active practices to engage online learners are now centre focused on educational institutions' everyday praxis. Tertiary educators have often struggled during enforced lockdowns to convert courses from face-to-face delivery to pure online delivery. This change has presented challenges in curriculum development as academics strive to achieve best practice. It is also challenging to design a pedagogically sound and engaging course for diverse students from a broad spectrum of educational backgrounds. Online classes often require unique infrastructures such as devices with specific tools or hardware requirements. This paper presents a reflective study showing the online teaching and advisory practices during Covid-19 by the first author while teaching and supervising Master of Science (MSc) dissertation students online at a top-ranked UK university (i.e. University of Liverpool). The first author has been involved in the programme for more than ten years. This university is called University A (Uni A) throughout this paper. The paper demonstrates Uni A students' journey from finding the dissertation advisor to completing the research project. It also discusses the class structure, the university policy and guidelines, teaching practices, and how student progress is managed and assessed. The paper then contrasts the first authors experience at Uni A with that of all authors (including the first author - who has been working at both universities) experience supervising postgraduate and honours students at a top New Zealand University (i.e. Victoria University of Wellington). This university is called University B (Uni B) throughout this paper. The lessons learnt from teaching a stream of students enrolled in a pure distance learning degree (i.e. deliberate online degree) at Uni A offers insight into how Uni B might better restructure its predominantly face-to-face degrees to support both online and in-person best practices.