Improving the Tourists Experiences: Application of Firebase and Flutter Technologies in Mobile Applications Development Process

Mobile application development gained special interest from researchers in the last years. Many people have a smartphone and use mobile applications for various purposes such as transport, travel, shopping, medical services, etc. These applications proved their importance also in the tourism domain. Various applications were developed to facilitate the access of the tourists to accommodation options, must-see locations suggestions, restaurants etc., but the main drawback is that many of these are separate applications. For this reason, the users shall switch between all these applications. This paper intends to improve the users’ experience by providing all the before mentioned functionalities in just one application. Current research highlights the development process of an all-in-one touristic mobile app for Timişoara (Romania) by employing recent technologies such as Firebase and Flutter. These technologies will show their benefits through the proposed application as a case study.