Managing change: some important aspects

Many enterprises are embracing change programs in response to pressures from the competition and customers, and to the opportunity presented by rapidly advancing technology. An uncoordinated, ad hoc approach will not suffice in a complex environment. Disciplined attention to some important aspects of managing change is necessary for success. This paper expands the management portion of an overall enterprise change model. Management relationships among a comprehensive integrated change program, urgent change projects, emergency modifications and independent incremental improvements are addressed. The authors propose an orderly approach for managing change programs to ensure that key characteristics of each change project are addressed appropriately.