An Approach to Behavior Modeling Based on Elements of Theories of Planned and Organizational Behavior

The analysis of human behavior has been attracting the attention of scientists for a long time. Prediction of user intents and actions when interacting with an information system and the corresponding adaptation of the system can significantly increase the efficiency of the joint work of the pair “user - information system”. The paper proposes an approach to modeling the behavior of information system users based on the situation analysis with the aim of further behavior analysis via, for example, machine learning methods. The main idea of the approach is to capture and compare the situation described by a context before, at the moment of, and after an action made by the user. The applicability of the proposed approach is confirmed by the presented case study.