Concept System of Higher Education Quality Management

In the context of deepening social and reform processes taking place in Ukraine, the dominant feature of the development of national education is the introduction of requirements in accordance with which the European emphasis on the assessment and quality standarts and control of education is growing. Improving the process of education quality is a new and main direction in the development of higher education in Europe, which is recognized by European governments, academia, international and intergovernmental organizations, the media. This process is accompanied by changes in the specialized education system and necessitates a scientific search for new mechanisms and methods of managing the educational process, bringing the content of higher education to the requirements and needs of the educational market. In particular, it concerns the application of the principles of Total Quality Management (TQM) and the requirements of international standards ISO 9001 series for the construction of internal quality management systems in educational institutions. The existence of a quality management system is a generally accepted guarantee and confirmation of the quality indicators of education.