Digital Transformation in Covid-19 Pandemic - What we Learned and How to Utilize What Was Learned

With the arrival of COVID-19 pandemic in March of 2020 the first lock-down and closing of schools and faculties occurred. Educational institutions had to find a solution overnight. To ensure the continuity of schooling was a great challenge, the strategy of the faculties has only indicated digital transformation, and a small number of faculty staff was ready to face this new situation (according to the research had already been carried out). Teachers that had already used digital technologies and e-learning found it easier to form their classes in online environment that they were already familiar with. But those teachers that have never done so, found themselves facing a great challenge. Faced with the inability to hold classes in a traditional classroom way, they were challenged to quickly transition to online environment and ensure the completion of the academic year. With the arrival of the new academic year, the return to the classic way of classes was expected, but this did not completely occur. The pandemic did not cease and again higher education institutions face closing and classes are more and more held remotely. Levels of preparation and experience of teachers and students at the University of Mostar differ greatly. This paper has a goal of presenting experiences and needs of the teachers of the Faculty of Humanities and Social Sciences and ascertaining how these experiences can be, and how much they have been used relating to the situation we find ourselves in again.