Record.Ai - An Ai Based Solution To Classify Calls Based On Conversation

Communication over the phone has always been one of the most prone communication channels as it just requires a phone number to get connected and audio to communicate. Other than the already "spam" categorized calls of telecommunication companies providing offers and services, there are many other kinds of suspicious and unauthorized phone calls where the caller just stays behind the screen pretending to be a legit and an authorized person while being a non-legit one with malicious intent. People often come across the real-life incidents of such fraudulent activities including fund transfer on a call through illegal affairs or using the phone to make a threat or blackmail call to somebody. The solution for those fraudulent activity is to have software that can automatically categorize the call as non-legit or legit call and also store important points of conversations in the form of text-based notes for future reference, along with the audio recordings. The solution, therefore, is an ML based mobile application that can run in the background, record the call and analyse the conversations by using the ML algorithms to build the classification model. The classification obtained would then lead to the call being categorized as legit/spam/threat/blackmail and all the conversations would also be converted and stored as notes along with the audio recording for future reference.