Development of Open-Source Bot: An Action Research Approach

With the rapid development of online courses in recent years and because of the covid-19 all learners have changed the way of learning, from physical courses to online courses. This study used action research method. We interview what problems or issues that students have to take an online class. After interviewed 11 students and learned some of their experiences and ideas about online courses. We can find that there are many inconveniences in online courses, such as: ask the teacher questions or online class questions. we hope to make a PA through an open-source platform and use this PA as a scaffolding to help students learn.