A Proposed Multi-Criteria System to Elect Employees for Overtime Working Hours Private Banking Sector in Iraq as a Case study

A successful enterprise must be able to produce the valued information in a way that serves the organization’s mission and achieve its competitive advantage. Within this context, stakeholders began to invest technology to serve the enterprise and reach success. In Iraqi, stakeholders/managers in private banking sector face the challenges of electing employees/workers to stay for overtime working hours every day as a part of daily work requirements. This matter is a time-consuming and a conflict subject for any manager or stakeholder; especially for those who are in sensitive and important enterprises. In this paper, we are proposing a multi-criteria system in an innovative way which is based on a field work and system analysis approaches in National Islamic Bank Iraq as an example of private banking sector in Iraq. The paper starts by giving an introduction about computer based systems, describes the significance of this research, going through literature review, system analysis phase for the National Islamic Bank Iraq, interviews, extracting criteria, designing the system, and describing the system functions and output. The system provides an easy, efficient, and assistance tool which saves time and effort for those stakeholders/managers in achieving the required election decision electronically by following simple steps to acquire information.