HSE and Cyber Security in Remote Work

Digitalization and increased use of remote operations is a growing industrial trend. Work that previously had to be done physically on a facility, can now be conducted from remote locations. However, remote operations may lead to new vulnerabilities and risk. This paper presents results from a study on Health, Safety and Environment (HSE) consequences and cybersecurity in remote operation of oil and gas installations. The paper addresses digital technology that supports, controls and monitors industrial production and safety functions (Operational Technology), and not general (administrative) Information Technology. A main challenge in remote operations pinpointed in the study, is the increased complexity and interactivity for managing crisis situations. Thus, increased collaboration between operator companies and system suppliers should be facilitated, including regular physical meetings. The distinction between work process and work form is important in understanding the necessary reorganizing of work when implementing remote operations. Further development of cyber security practices should draw more heavily on the ideas behind the resilience concept. The study is based on 14 group interviews with representatives from operating companies, drilling companies and system suppliers.