Risk Management of Mobile Workers based on Multiple Viewpoints

The way in which work is carried out has changed significantly over the last couple of decades. Mobile workers are increasingly becoming the norm for many enterprises, as the benefits of productivity and cost-effective labor have spurred more and more companies/enterprises to have employees work outside of office premises. According to Strategy Analytics reports on the mobile workforce, the global mobile workforce is set to increase to 1.87 billion in 2022, accounting for 42.5% of the total global workforce. However, as workers outside of the office perimeter face increasing daily security threats, mobile workers present various risks to enterprises. Mobile workers themselves are also associated with risks due to changes in their working environment, as the increasing external pressures to work more effectively and efficiently can affect their well-being. Therefore, it is imperative that enterprises understand and address the unique challenges associated with mobile workers. This paper discusses our risk assessment of mobile workers in an enterprise based on 20 different risks extracted through a literature review of past research and surveys on mobile workers and the mobile workforce.