A Proposed Model for IT Project Success Factors

Companies are spending a large amount of money on Information Technology (IT) projects, with an objective to improve operational performance and gain competitive advantages. Despite such spending, many IT projects fail to meet their expectations either be finishing late, exceeding the allocated budget, or failing to deliver the project benefits. Many factors impact the success of an IT project. This study proposes a model for the factors that could help IT project succeed in meeting their expectation. Specifically, the paper proposes that senior leader perception of the project value, leaders’ perception of strategic consistency, and communicating the value of the project to end-users could facilitate the successful execution of the IT project. This study could help project managers understand the factors that contribute to the success or failure of IT projects to avert costs associated with project failures.