Challenges and Perceptions of E-Learning among Students in A Private Institution: A Case Study in Malaysia

Education systems in Malaysia, especially higher education institutions, are currently based on blended learning. The sudden outbreak of COVID-19 has disrupted many sectors and education is not an exception. To ensure the continuity of learning, the government has suggested for e-learning to be practiced in all institutions. The study aimed to assess the challenges and perceptions of e-learning among the tertiary level students. A study was conducted through an online survey in a private institution in Malaysia from March to April 2020. Descriptive analysis was used to assess the mean score of the challenges and perceptions. A total of 1,065 respondents participated in this study. Majority of the respondents (50.2%) had positive perceptions of e-learning as it was well supported. However, challenges on the Internet speed and quota affected the e-learning effectiveness. Thus, the strategies to improve instructional design on e-learning are necessary to develop more interactive activities and at the same time suits with low internet bandwidth.